About Us

RoundAbout Travel, A National Travel Company Specialising In Round The World Airfares.

Home » About » Company Background
rat_fav

Company Background

About RoundAbout Travel

RoundAbout Travel was founded in 2008 by travel professionals Amy and Mark Trim. After many years in the industry as travel consultants and branch managers, they were frustrated by the confusion and mystery surrounding round the world fares, so decided to do something about it, launching into the round the world market.

‘Keep it simple’ was their answer as they set out to build a company and a website dedicated to servicing internet savvy individuals that wanted expert & timely service, relevant information, a user friendly website and most of all great value.

Since forming in 2008, Complex Travel Group has grown to include five trading brands; RoundAbout Travel, QFlyer, Flat Beds, Flat Beds Tour + Cruise and Y Premium. With total sales since inception in excess of $300 million, this continued growth has seen Complex Travel Group reach annual turnover now in excess of $100 million across Australia and New Zealand. With a 5/5 star review rating over thousands of testimonials and reviews on Facebook and Trustpilot, RoundAbout Travel has cemented itself as an industry leader with excellent service.

RoundAbout Travel is a member of Link Travel Group and is a fully ATIA/ATAS accredited travel agency, a key factor that’s extremely important in the current landscape.

We process all credit card transactions via Mint’s secure payment gateway and have full professional indemnity and public liability insurance for your peace of mind. Our company director Mark Trim still plays a key role within the business, operating in Adelaide HQ Monday-Friday 9am – 5pm.

Avoid empty promises and unreturned phone calls from average travel agents. Plan and book your trip from the comfort of your home or office using a dedicated round the world specialist.

Benefits Of Working With RoundAbout Travel

Top Service Guarantee

We're just as excited about your trip as you are, which is why we offer a 1 business day service guarantee to each and every request.

We're all about the journey

Most travel agents are about selling the destination, while we're passionate about providing you with the best journey possible.

Airfare Specialists

With over 40 expert consultants with significant industry experience, we are dedicated to providing you with high quality fares that are tailored to your needs.

Product Experts

We constantly invest in our team's knowledge so they have an in-depth understanding of airlines, cabin layouts and flight routes, so there are no surprises when you depart.

High Value

We balance service, time leverage, price, product quality, connections and frequent flyer benefits to deliver one goal: Value.

We Keep It Simple

There is no unnecessary gadgets or airfare jargon, we keep your experience with us nice and simple.

Greater Choice

Booking a round the world fare with our airfare specialists allows you to customise your itinerary with thousands of flight and destination combinations to choose from.

Peace of mind

Being an AFTA, ATAS and IATA member gives you peace of mind in knowing your dealing with industry experts that hold professional indemnity and public liability insurance.

Save Time And Money

By outsourcing to a professional, you'll save time and money while leaving feeling confident and excited as to what you have booked.

Exclusive Fares

As a member of Link Travel Group we have the buying power to deliver the best fares on the market (ones that you won't find anywhere online).

Our Team

Our airfare specialists have significant industry experience, allowing us to deliver over the top value. 

Points of Difference

How do we deliver great fares, product quality and reward benefits, without compromising on service?

Latest RTW Deals

Find the perfect round the world route along with the best value airfares and airline products for your trip. 

Subscribe

Subscribe to our newsletter with news and reviews from our latest adventures, travel tips, plus the hottest deals in the market right now!

Receive exclusive deals & news

Subscribe To Our Newsletter

Get the latest updates from the experts